| Artisys provides support in the areas of network planning, design, development, implementations and upgrades of both current and future expansion initiatives for the prime contractor. Artisys performs the following tasks: |
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Initiate, update and monitor Change Order Requests |
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Evaluate network resources, services and capacities |
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Develop Telecommunications Service Requests to request Verizon provisioning services |
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Perform circuit provisioning and configuration changes during the network Maryland maintenance window which can be any time of the day and week |
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Update circuit provisioning databases and documentation |
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Implement performance improvement and traffic management configuration changes |
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Perform network hardware and software installation, moves, adds and changes |
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Perform testing and validation to verify that circuits are operating properly |
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Develop and update network designs, architectures, documentation, implementation plans and procedures |
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Develop and update network documentation consisting of diagrams, troubleshooting procedures and provisioning information |
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Develop network device configuration information and troubleshoot network devices consisting of ATM switches, routes, CSUs/DSUs, UPSs, network management systems, SONET multiplexers and other devices |
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Coordinate repair and resolve activities with carriers and other State of Maryland vendors |
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Test fiber optic cables |
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Research new equipment, protocols and network device capabilities |
